Applied Activity 3
Jack Straw and his team are working on the Recreation and Wellness Intranet Project. They have been asked to refine the existing cost estimate for the project so they can evaluate supplier bids and have a solid cost baseline for evaluating project performance. Recall that your schedule and cost goals are to complete the project in six months for under $200,000. The Recreation and Wellness Intranet Project team is working hard to ensure that the new system they develop meets expectations. The team has a detailed scope statement, but the project manager, Jack Straw, wants to make sure they’re not forgetting requirements that might affect how people view the quality of the project. He knows that the project’s sponsor and other senior managers are most concerned with getting people to use the system, improve their health, and reduce healthcare costs. Users want the system to be user-friendly, informative, fun to use, and fast. Several people working on the Recreation and Wellness Intranet Project are confused about their responsibilities for the testing portion of the project. Recall that team members include you, a programmer/analyst and aspiring project manager; Perez, a network specialist; Naomi, a business analyst; and Bristol, another programmer/analyst. Other people are supporting the project from other departments, including Ahmed from human resources and Collette from finance. Jack Straw is the project manager, and he has been working closely with managers in other departments to make sure everyone knows what’s going on with the project.
1. Prepare a responsibility assignment matrix based on the following information: The main tasks for testing include writing a Master test plan, unit testing, integration testing for each of the main system modules (registration, tracking, and incentives), system testing, and user acceptance testing. In addition to the project team members, a team of user representatives is available to help with testing, and Jack has also hired an outside consulting firm to help as needed. Prepare a RACI chart to help clarify roles and responsibilities for these testing tasks. Document key assumptions you make in preparing the chart.
2. Develop a list of quality standards or requirements related to meeting the stakeholder expectations described in this case. Also, determine how you will measure progress on meeting the requirements. Provide a brief description of each requirement. For example, a requirement might be that 90 percent of employees have logged into the system within two weeks after the system rolls out.