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A)

  • The receptionist asks the patient for their last name and date of birth and sees if they are a patient and if they have any account balance before making the appointment
  • If a new patient, the receptionist asks the patient for additional information such as their full name and address and advises them to come in 30 minutes before the appointment to fill out the necessary forms
  • The receptionist asks the patient if they have any time constraints (days and times) before looking up the schedule to find an appointment
  • The receptionist confirms that the appointment time is acceptable to the customer before making the appointment
  • If the patient agrees the receptionist records the patient’s name and date of borth in the scheduling system
  • Develop a use case diagram for this scenario

B)

  • The receptionist asks the patient for their last name and date of birth and sees if they are a patient and if they have any account balance before making the appointment
  • If a new patient, the receptionist asks the patient for additional information such as their full name and address and advises them to come in 30 minutes before the appointment to fill out the necessary forms
  • The receptionist asks the patient if they have any time constraints (days and times) before looking up the schedule to find an appointment
  • The receptionist confirms that the appointment time is acceptable to the customer before making the appointment
  • If the patient agrees the receptionist records the patient’s name and date of borth in the scheduling system
  • Develop a user story for this scenario
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