Think about a conflict you have experienced either in the workplace
or in a significant personal relationship. Describe the situation
briefly and consider which response to conflict was demonstrated by
either you OR the other person in the conflict.
Include in your discussion the types of power you and the other
person in the conflict may have been exhibiting. Answer the following
questions using specific strategies from the reading. Failure to cite
specific strategies will result in a loss of points.
- What communication strategies did you use to resolve the conflict?
- What kind of power are you showing?
- What kind of power was the other person showing?
- Look at other elements of communication (Non-Verbal, Verbal,
Culture, etc.), then pick two elements from the example of Conflict and
discuss how these may have affected the situation.