Sun Wukong (SW) is a new taxi-style service that delivers customers to and from Melbourne Airport. Rather than working on pre-fixed rates based on distance and time, SW sets fees based on the demand. The system will then broadcast to the drivers who will then bid for the service within 5 minutes. A comprehensive set of tools such as distance, route, estimated time, toll costs, etc. will be provided on the app to both parties. An estimated cost will also be provided. The customer will see in real time the responses by the drivers. And once selected, the cost is locked in. Payment will only be released to the driver-provider at the end of the journey as determined by Global Positioning System (GPS) location. The entire journey will be tracked.
To achieve this goal, it has embarked on the following:
1) SW requires all drivers to be accredited, pass a criminal check and a test on familiarity with the apps required to do the job.
2) The system will allow both customer and driver to rate each other and provide comments. A star-rating system will appear for both customer and driver next to their online verified IDs.
3) Customers who are not using SW’s mob booking App or tourists may use a web site to make bookings. Those without credit/debit cards may be able to purchase gift cards from Eleven-Seven stores.
Question1 (1000 words)
Put together a proposal that outlines technology requirements to accomplish the 3 service objectives described above
Question 2 (1000 words)
Prepare a proposal that will enable SW to reward loyal customers with Free Eleven-Seven Coffee Vouchers that could be stored/managed via mobile devices.
All referencing to be done in APA 6th edition. Only one reference list is required at the end of both questions.
This assessment task will assess the following learning outcome/s: be able to analyse the efficiency of information delivery and manage the information and Information Systems. be able to evaluate information capability and delivery options.