The Consumer Protection Branch (Ontario) is part of the Ministry of Small Business and Consumer Services. Using the following website(s) answer the following: http://www.ontario.ca/consumers/cons

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The Consumer Protection Branch (Ontario) is part of the Ministry of  Small Business and Consumer Services.  Using the following website(s)  answer the following:

http://www.ontario.ca/consumers/consumer-protection-ontario

Like their Facebook page and get the latest scams in your feed: https://www.facebook.com/ONconsumer

1.                   What is the difference between a credit counsellor and a debt settlement company (See Stop Collection Agency Calls)?

Answer:

Give two warnings/signs that a  debt settlement company that should not be trusted:

Answer:

2.                   Your business failed to reply to a consumer complaint and you ignored a warning letter.  Now you are subject to a compliance inspection.  What actions must you comply with during an inspection? (see “For businesses” )

Answer:

3.                   Last week I got a new starter in my car.  The mechanic used a reconditioned part since I have an older vehicle and it made financial sense.  Today I’m stuck in a parking lot 200 km out of town and can’t start my car.  I don’t have CAA to tow my vehicle!! What are my rights? (hint: on newer site scroll down to “Driving  and Vehicles” then Repairs and then Repair Warranty )

Answer:

4.                   I am planning doing some home renovations as I have been stuck at home  with COVID.  .   Search the consumer beware database and see if there are any companies I might want to be aware of and list one company that appears.  (See “Take Action”” then “Consumer Beware List”, then look for this button:

Answer:

  1. Scammers and Fraudster!  I’ve been doing a lot of online shopping.  Give me 3 tips to avoid Identify Theft while online or on my phone! (See Scams and Identity Theft)

Answer:

b.             Did you know that Canada has a “Little Black Book of Scams” available in 9 languages: https://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/04333.html

Go to “Tax Scams” and list 3 things the CRA will NEVER do:

Answer:

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