Our research question would be how the information technology (IT) changes that have taken place have helped in communication during crisis situations in between people? As we have seen in the 21st century, the world has become a global village whereby everyone can communicate with anyone regardless of where he is around the world . With the coming of social media sites, many critical situations are getting to be communicated and addressed early enough before more damages have been done. These sites include Facebook, Twitter, Instagram, YouTube among others where information is communicated in a faster way as compared to the traditional ways
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