Write a 2- to 3-page assessment of knowledge management application for the IT organization in the scenario. In your assessment, be sure to provide the following:
- Compare and contrast the various forms of knowledge.
- Compare and contrast the various definitions of knowledge management.
- Explain the ways knowledge management is relevant and critical for operational processes, human resources, and the organizational culture. Explain your rationale.
- Define information communication technology (ICT) tools and employee-driven innovation (EDI) and explain how these concepts will benefit or not benefit the executive’s organization.