- Review Chapter 3 in Essentials of Strategic Planning in Healthcare.
- Answer the following questions:
- How would you select and implement one or more of the planning tools (benchmarking, dashboards, scorecards) in your own healthcare organization?
- In the context of your own healthcare organization which of the core planning areas (pg. 86) are most in need of strategic direction?
- What specific distinct difficulties do you see in planning at the local, regional, and national levels?
- In your experience with healthcare, what are the important dimensions of performance? How would you know if an organization is performing well?
- Many hospitals work to ensure profitability by giving attention to a mix of products and services. What does this mean practically? How is it carried out without losing focus on strategy?
- Use graphs, charts, case studies, work experience, and other media to support your answers.
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